Integrations

IT ARCHITECT LLC modern application programming interface (API) is able to synchronize both internal and external services seamlessly. Choose any integration type from those offered by our company or your alternative.

  • Access to the sites and subsystems of the platform 24/7/365

  • Creating an effective ecosystem within the enterprise

  • HTTP API to simplify system integration

Landing
Commander

Landing Commander is a tool that makes it possible to manage, deploy, and monitor ad versions with a single click.

  • A module used to create landing page frameworks
  • Autocomplete of blocks with texts and wildcards
  • Automatic information uploading to the Internet
  • Integration with DDL services
  • Transfer of page properties, l-n-f settings, styles, images and links to the related content
  • A pre-configured toolset for AV testing.
  • Support for Look And Feel which provides means for changing the style of all landing page blocks with one operation.
  • Setting up integration with the payment system and third-party analytics in real time.
  • Dynamic support for multiple languages
  • Automatic transfer of client events to the analytics aggregator.

Integration
with ELS

ELS is a system that can process any real or virtual currency and fully supports any loyalty programs in an automated fashion.

  • An easy exchange of bonuses for tangible goods and services.
  • A current balance in real time.
  • Templates of letters for the loyalty program clients.
  • A configurable access for third-party users.
  • Millions of transactions processed simultaneously.
  • High performance in global marketing campaigns.
  • Guaranteed, timely executed transactions.
  • A multilevel wallet system.
  • Built-in rules for managing bonuses.
  • Rules for automatic write-off upon expiration.

Integration with
the ECM-system

ECM is a scalable system developed to tolerate high loads, that is responsible for any data exchange (including electronic documents) with other systems, clients or employees.

  • An email template module
  • An ability to create and store email templates of different styles and sizes.
  • Adaptation of the email language based on client data in CRM.
  • A module for editing text message templates.
  • Setting up PUSH messages, messages in chats, mobile applications, on websites with wildcard support.
  • Message queue management.
  • A set of dynamic KPIs to avoid massive blocking.
  • A guaranteed message delivery or prompt notification of support services about a malfunction.
  • Sending messages through any messenger with the API integration available.
  • A communication campaign management service.
  • Event campaign launching (for example, birthday greetings).
  • A bot management system.

Integration with
delivery services

  • An ability to track goodsoutside the WMS system
  • Automatic signaling of delays
  • Notifying the situations that require the manager’s involvement
  • Automatically generated documents
  • Aggregated reporting
  • Real-time order tracking
  • Frameworks for integration with external delivery services
  • Integration with third-party warehouses
  • Built-in templates for quick order finalization.
  • Transparent managers’ operations

Integration with
call servers

A solution for integration with call servers that provides extensive real-time reports, ensures quality control and automates some of the managers’ operations, and therefore makes it possible to automatically manage call queues and monitor the quality of operators’ work.

  • A ready-for-service script module
  • Script adaptation for the desired language (DLL)
  • Normalizing unstable audio signals
  • A training module for beginners that preserves confidentiality
  • Editing audio files (for example, noise suppression)
  • A module for dialog moderation by checkpoints
  • Call quality assessment by managers
  • Automated request processing
  • Integration with technical support
  • Converting recordings to multilingual support texts

3-way integration

IT ARCHITECT LLC API provides means for 3-way integration with both our own and third-party applications, which creates a unique IT infrastructure for businesses. No more routine and manual information transfer! Manage services, websites and software through a one-stop-shop solution.

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Up-to-date information

Effective communication between programs and applications in real time

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High data exchange speed

APIs can efficiently and quickly connect to partner and SaaS applications, thereby ensuring operation continuity

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Functional extensibility

If necessary, a user can later integrate any additional service or software via API; the overall system performance will not drop in this case