After the pandemic: what business trends launched Covid-19

The pandemic was an earthquake for many companies. The crisis because of Covid-19 halted business processes and caused a reduction in investment in further development. To survive in this environment, a transformation is needed. Digital transformation. Companies that relied on digitalization were able to maintain business during the crisis and after the pandemic.

Covid-19 launched a major trend - the introduction of digital technologies and services. Experts predict that this trend will continue until 2024. Global investments in digital information are constantly increasing. Analysts estimate that at least $6 trillion will be invested in this goal within 4 years.

The pandemic has highlighted the importance of operational efficiency and consumer experience. Companies that were able to improve and enhance these areas stayed afloat during the economic turbulence. Working within the constraints started express digitalization, and it helped keep business during and after the pandemic.

Apps, remote employee services and electronic workflow.

Thousands of companies faced the challenges of digitalization: new programs and services for work, and a lack of technical education among employees. For 70% of them it led to the deterioration of business processes and client experience. Fortunately, it did not touch the clients of "IT Architect" LLC for whom management of online processes has become as simple and convenient as possible. Due to smart API integration all business processes work as a single organism and are managed through a single window.

Remote Control

As much as pandemic tried to complicate the control of contractors, the introduction and development of digital technology has simplified the process. Remote monitoring of contractor work is now done online. This makes it possible to keep track of the entire production chain, from purchase planning to shipment of goods. The automated supply management system makes it easier to keep track of goods, delivery times, and optimal volumes of purchases. Remote control allows you to do business in different countries, even with closed borders, and easily adapt to changes that may occur in the future.

Optimization of internal processes

Quality teamwork contributes to a better customer experience. Pandemic triggered a workforce transformation, which in turn led to improved employee productivity and efficiency. Optimization of internal processes using digital transformation has ensured faster economic growth of the company and increased customer satisfaction.

Innovative CRM solutions allow to control the whole cycle of cooperation: from the application to after-sales service. Automation of routine processes allowed to minimize the risk of errors, facilitate the work of staff, increase customer loyalty. CRM-solutions of "IT Architect" LLC are set up in such a way to exceed customers' expectations.

The pandemic has set in motion a process of rapid market change. Companies that are quick to adapt and invest in digital technology can maintain and improve their productivity on a fairly large scale. Smart systems from "IT Architect" LLC help meet this goal!